1. Introduction
These Terms and Conditions ("Terms") govern your use of the FleetMan.io fleet management platform ("Service") operated by Brindleford Technologies Ltd ("Company", "we", "us", or "our").
We are a company registered in England and Wales under company number 16871436, with our registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
2. Definitions
- "Account" means a unique account created for you to access our Service.
- "Customer" means the entity or individual who subscribes to our Service.
- "User" means any individual who accesses the Service through a Customer's Account.
- "Subscription" means the paid service plan you have selected.
- "Content" means any data, information, or material uploaded to the Service.
- "Driver App" means our mobile application for drivers.
3. Account Registration
3.1 Account Creation
To use our Service, you must:
- Be at least 18 years old
- Provide accurate, complete, and current information
- Maintain the security of your account credentials
- Accept all risks of unauthorised access to your account
- Notify us immediately of any security breach
3.2 Account Responsibilities
You are responsible for:
- All activities that occur under your account
- Ensuring all Users comply with these Terms
- Maintaining accurate and up-to-date information
- Obtaining necessary consents from drivers and employees whose data you input
4. Subscription and Payment
4.1 Subscription Plans
We offer various subscription plans as detailed on our website. Features and pricing may vary by plan.
4.2 Free Trial
We may offer a free trial period. At the end of the trial, your account will be converted to a paid subscription unless you cancel beforehand.
4.3 Payment Terms
- Subscriptions are billed in advance on a monthly or annual basis
- All fees are quoted exclusive of VAT unless stated otherwise
- Payment is due upon invoice or automatically charged to your payment method
- We accept major credit/debit cards and bank transfers
4.4 Price Changes
We may change our prices with 30 days' notice. Price changes will take effect at the start of your next billing cycle.
4.5 Late Payment
If payment is not received within 14 days of the due date, we reserve the right to:
- Suspend access to the Service
- Charge interest at 4% above the Bank of England base rate
- Recover reasonable collection costs
5. Use of Service
5.1 Permitted Use
You may use the Service for legitimate fleet management purposes in accordance with these Terms.
5.2 Prohibited Use
You agree not to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorised access to any part of the Service
- Interfere with or disrupt the Service or servers
- Transmit viruses, malware, or harmful code
- Reverse engineer, decompile, or disassemble the Service
- Copy, modify, or distribute our software without permission
- Use the Service to compete with us
- Resell or sublicense the Service without our written consent
- Use automated systems to access the Service without permission
- Upload false, misleading, or fraudulent information
5.3 Compliance
You are responsible for ensuring your use of the Service complies with all applicable laws, including:
- Data protection and privacy laws (including UK GDPR)
- Employment laws regarding driver monitoring
- Road transport and operator licensing regulations
- Health and safety legislation
6. Data and Content
6.1 Your Content
You retain ownership of all Content you upload to the Service. By uploading Content, you grant us a licence to use, store, and process it to provide the Service.
6.2 Data Accuracy
You are responsible for the accuracy of data you enter. We are not liable for any consequences arising from inaccurate data.
6.3 Third-Party Data
We integrate with third-party services (such as DVLA and DVSA). While we endeavour to provide accurate information, we do not guarantee the accuracy of third-party data and are not responsible for errors in such data.
6.4 Data Export
You may export your data at any time through the Service. Upon termination, we will provide a reasonable period to export your data.
6.5 Data Protection
Our processing of personal data is governed by our Privacy Policy and, where applicable, our Data Processing Agreement.
7. GPS Tracking and Monitoring
7.1 Consent Requirements
If you use GPS tracking features, you are responsible for:
- Informing drivers that tracking is in place
- Obtaining necessary consents where required
- Complying with employment law requirements
- Having appropriate policies in place
7.2 Use of Location Data
Location data should only be used for legitimate business purposes such as fleet management, route optimisation, and compliance monitoring.
8. Intellectual Property
8.1 Our Rights
The Service, including its original content, features, and functionality, is owned by Brindleford Technologies Ltd and is protected by copyright, trademark, and other intellectual property laws.
8.2 Licence Grant
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use the Service for your internal business purposes.
8.3 Restrictions
You may not use our trademarks, logos, or branding without our prior written consent.
9. Service Availability
9.1 Uptime
We aim to provide 99.9% uptime but do not guarantee uninterrupted access. Planned maintenance will be notified in advance where possible.
9.2 Modifications
We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of material changes.
10. Warranties and Disclaimers
10.1 Service Warranty
We warrant that the Service will perform substantially in accordance with its documentation. Your sole remedy for breach of this warranty is for us to correct the non-conformity or, at our option, refund your fees.
10.2 Disclaimer
EXCEPT AS EXPRESSLY PROVIDED, THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.3 Third-Party Services
We are not responsible for third-party services, including DVLA, DVSA, or telematics providers. Their availability and accuracy are outside our control.
11. Limitation of Liability
11.1 Exclusions
To the maximum extent permitted by law, we shall not be liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Damages arising from your use or inability to use the Service
- Actions of third parties
11.2 Cap on Liability
Our total liability for any claims arising from these Terms or the Service shall not exceed the fees paid by you in the 12 months preceding the claim.
11.3 Exceptions
Nothing in these Terms excludes or limits our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded by law
12. Indemnification
You agree to indemnify and hold harmless Brindleford Technologies Ltd and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Content you upload to the Service
13. Termination
13.1 Termination by You
You may terminate your subscription at any time. Termination takes effect at the end of your current billing period. No refunds are provided for partial periods.
13.2 Termination by Us
We may terminate or suspend your account immediately if you:
- Breach these Terms
- Fail to pay fees when due
- Use the Service illegally or fraudulently
- Become insolvent or enter administration
13.3 Effect of Termination
Upon termination:
- Your right to use the Service ceases immediately
- You must pay any outstanding fees
- We will retain your data for 30 days to allow export
- After 30 days, we may delete your data
14. Dispute Resolution
14.1 Informal Resolution
Before initiating any legal proceedings, you agree to contact us to attempt to resolve any dispute informally.
14.2 Governing Law
These Terms are governed by the laws of England and Wales.
14.3 Jurisdiction
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. General Provisions
15.1 Entire Agreement
These Terms constitute the entire agreement between you and us regarding the Service.
15.2 Severability
If any provision is found to be unenforceable, the remaining provisions will continue in effect.
15.3 Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right.
15.4 Assignment
You may not assign these Terms without our written consent. We may assign our rights and obligations without restriction.
15.5 Notices
Notices should be sent to:
- To us: legal@fleetman.io or our registered address
- To you: the email address associated with your account
15.6 Force Majeure
We are not liable for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, or government actions.
16. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.
17. Contact Us
For questions about these Terms, please contact us:
Brindleford Technologies Ltd71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
Email: legal@fleetman.io