1. Introduction
This Cookie Policy explains how Brindleford Technologies Ltd ("we", "us", "our") uses cookies and similar technologies when you visit our website at fleetman.io or use our fleet management platform.
This policy should be read alongside our Privacy Policy, which explains how we collect and use personal data.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide information to website owners, and enhance user experience.
Cookies can be:
- Session cookies: Temporary cookies that are deleted when you close your browser.
- Persistent cookies: Cookies that remain on your device for a set period or until you delete them.
- First-party cookies: Set by the website you are visiting.
- Third-party cookies: Set by other websites or services.
3. How We Use Cookies
We use cookies and similar technologies for the following purposes:
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Service. They enable core functionality such as security, authentication, and accessibility. You cannot opt out of these cookies as the Service would not function without them.
| Cookie Name | Purpose | Duration |
|---|---|---|
| accessToken | Authentication - keeps you logged in | 15 minutes |
| refreshToken | Authentication - enables session refresh | 7 days |
| currentTenantId | Identifies your selected organisation | Session |
| CSRF-TOKEN | Security - prevents cross-site request forgery | Session |
3.2 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences and settings.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme | Remembers your light/dark mode preference | 1 year |
| language | Remembers your language preference | 1 year |
| sidebar_collapsed | Remembers sidebar display preference | 1 year |
3.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our Service.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes users | 2 years |
| _ga_* | Google Analytics | Maintains session state | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
3.4 Marketing Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant adverts on other sites. We currently do not use marketing cookies, but if this changes, we will update this policy and seek your consent.
4. Similar Technologies
In addition to cookies, we may use other similar technologies:
4.1 Local Storage
We use browser local storage to store certain preferences and cached data. This operates similarly to cookies but can store larger amounts of data.
4.2 Session Storage
We use session storage to store temporary data that is cleared when you close your browser tab.
4.3 Web Beacons
Small graphic images (also known as "pixel tags") may be used in our emails to track whether emails have been opened and links clicked.
5. Your Cookie Choices
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- View cookies stored on your device
- Delete some or all cookies
- Block cookies from being set
- Set preferences for specific websites
Instructions for popular browsers:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Privacy > Cookies
5.2 Impact of Blocking Cookies
If you block or delete cookies:
- You may not be able to log in or use the Service
- Some features may not work correctly
- Your preferences will not be remembered
- You may see our cookie consent prompt repeatedly
5.3 Opt-Out of Analytics
You can opt out of Google Analytics by:
- Installing the Google Analytics Opt-out Browser Add-on
- Adjusting your cookie preferences when prompted
6. Third-Party Cookies
Some third-party services we use may set their own cookies. We have limited control over these cookies. Third parties that may set cookies include:
- Google Analytics: Website analytics
- Stripe: Payment processing
- Intercom/Support tools: Customer support chat
Please refer to these third parties' privacy policies for more information about their cookies.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will post any changes on this page and update the "Last updated" date.
8. More Information
For more information about cookies and how to manage them, visit:
9. Contact Us
If you have questions about our use of cookies, please contact us:
Brindleford Technologies Ltd71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
Email: privacy@fleetman.io
10. GDPR and Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), you have rights regarding cookies:
- We must tell you about cookies we use
- We must obtain consent for non-essential cookies
- You can withdraw consent at any time
- We must provide clear information about each cookie's purpose
For full details of your data protection rights, please see our Privacy Policy.